Access Control

Tenant access into the building:

Any tenant with a valid access card can enter the building after hours and will not be required to sign in or out. In the event it is apparent that the access card does not belong to the user (e.g., a male using a female’s card), the user will be stopped at the security console and the tenant contact will be called.

If the tenant does not have his or her access card, security will need to verify that the information on the tenant’s ID (i.e., driver’s license or another form of photo identification) matches the data in our access control system. If security does not find a match, security will call the tenant contact for approval before access is given.

If the tenant does not have an access card issued in his/her name but has other proof of employment (e.g., a business card), the tenant contact will be called for verification and approval.

Any guests accompanying a tenant are required to sign in and out at the security console.

After-hours tenant or guest access into the tenant office space:

If a tenant does not have his/her access card and needs security to provide access to the leased premises outside of normal business hours, authorization must first be granted by calling the Property Management Office at (972)714-0499. Tenant contacts should notify the Property Management Office the previous day in order to authorize guests desiring access to tenant space earlier than standard building hours; otherwise, the guest will need to wait until a tenant contact is located for authorization.

Contractors’ access into the building:

All contractors needing access into the building must have security clearance on file at the security console. The foreman/supervisor on the project will be responsible for making sure that all his/her employees and subcontractors arrive and are checked in together. Though the foreman/supervisor will know who is working on the project, a project directory including all subcontractors on the project is required to be on file from the tenant or the General Contractor. Please make sure to include a phone number for the construction supervisor in the event we need to contact them; otherwise, workers who arrive late will not be allowed entry into the building. If the supervisor does not have a cell phone, a list of expected workers should be left at the security console. Each person employed by a contractor, subcontractor, or service provider requesting access into the building must have a current, valid ID (i.e., driver’s license or another form of photo identification). Persons without a current, valid ID will be denied entrance into the building.

If contractors need to leave the interior of the building for any reason, they will be required to leave through the front doors of the building (by the security console) unless they are leaving for the day. Contractors should take all their tools and supplies to the work site at the beginning of the day via the freight elevator to eliminate multiple trips to the dock.

Contractors must check in and out with Security.

After-hours deliveries:

No after-hours food deliveries will be allowed past the security console. Please ask your employees to leave a contact number when ordering food so that they can be called for pickup when the delivery arrives. 

Parcel deliveries (e.g., FedEx, UPS, couriers) will be escorted to the tenant floor but not into your office space. Due to liability issues, we cannot sign for packages at the security console. We will monitor this process and reserve the right to change it if we find that it consumes too much time from our security staff. Any help you can provide in eliminating after-hours deliveries is appreciated.