Tenant Contacts

The Property Management Office requires a list of tenant contacts for the following:

• Primary contact to notify in the event of an after-hours emergency
• Daytime contact authorized to make standard maintenance requests, special service requests, and overtime service requests. (Some service requests may involve charges and billing.)

Use the Tenant Contact & Warden Information form to designate a minimum of one primary contact and one alternate contact. A copy of the form is included as an appendix this manual, and an electronic copy is available upon request. Submit the form to the Property Management Office via email at yvonne.hernandez@hines.com or via fax at (972)714-9431, and keep a copy for your office records.

Please note that it is the tenant’s responsibility to update the list of contacts provided to the Property Management Office.