Tenant Handbook

Bomb Threats

At no time should a bomb threat be ignored or treated as a false alarm. Please follow the instructions below when a bomb threat call is received:

  • Keep the caller on the line for as long as possible:
  • Tell the caller the building is occupied and an explosion might cause the death of innocent people.
  • Listen for background noises that might help in determining from where the call was made.
  • Obtain as much information as possible from the caller, including:
  • Location of the bomb
  • Time of detonation
  • Outside appearance of the bomb and type of bomb
  • Reason for planting the bomb
  • At the conclusion of the call, immediately report the bomb threat along with the following information, first to 911 and then to the Property Management Office:
  • Your name
  • Your location and phone number
  • Name of the initial recipient
  • Time the call was received
  • Name of anyone listening in to the threat
  • Name of any employee threatened by the caller
  • Normal work location of threatened employee
  • Time the bomb was supposed to detonate
  • Exact location of where the bomb was placed
  • Outside appearance and description of the bomb
  • Reason given for the bomb threat
  • Notify your supervisor of the bomb threat call.
  • Have all written records or notes of the bomb threat call available for the proper authorities.
  • Please make only necessary phone calls, as it is important to maintain open phone lines.
  • Quickly and thoroughly search your company area for suspicious, unusual, or foreign items (suspected bombs) and report any finding. Do not under any circumstances touch, move, jar, disturb, or cover any suspicious items that are found. Report all findings to the Property Management Office.
  • If the Irving Police Department requests evacuation, the Property Management Office will notify building tenants. Identify and give priority to the movement and evacuation of nervous, emotional, ill and/or mobility-impaired personnel. Upon evacuation, tenant wardens should establish and announce a rendezvous point for employees to regroup per the Two MacArthur evacuation zones (included in the appendix to this manual). If you decide that your employees and visitors are in imminent danger, exercise your independent judgment and move or evacuate your personnel as soon as possible.
  • For future reference by the Property Manager and security director, the tenant warden should write a brief report covering your actions in response to the emergency, including any special problems or incidents encountered, and submit it in a timely manner to the Property Management Office. Retain a copy of the report for your records.