Tenant Warden Duties

Selection Criteria for Tenant Wardens and Back-Ups

Tenant wardens and their backups are selected according to two major criteria:

• They must be intelligent, alert, and resourceful individuals who are capable of performing in a leadership role during an emergency.
• They must be working in their respective company areas within the building rather than having primary duties and responsibilities elsewhere.

Qualification, Duties and Responsibilities of Tenant Wardens and Back-Ups

Tenant wardens are the liaisons between the Property Management Office and each tenant’s employees. As such, they have direct control and responsibility for all decisive matters relating to the safety of their employees during an emergency.

Tenant wardens are responsible for selecting, identifying, and training sufficient backup personnel and emergency assistants to perform their emergency duties and responsibilities effectively. They are responsible for communicating appropriate pre-planned emergency procedures and/or data to all employees under their jurisdiction through personnel orientation and/or company bulletin boards.

Tenant wardens and their backups must be knowledgeable about what is not commonplace (i.e., unusual or foreign to the normal environment of their respective company areas) so that in the event of a bomb threat, they will be qualified to assist in the identification of any suspicious items.

Tenant Supervisors Emergency Duties and Responsibilities

While all tenant supervisory personnel and employees should have constructive knowledge of the operational aspects of the emergency procedures, they must recognize that it is essential for them to subjugate themselves voluntarily to emergency instructions given to them by the tenant wardens and/or their backups in order to ensure a safe and orderly response to any emergency.

Each tenant supervisor has two principal emergency duties and responsibilities:

• They must be calm, responsive, and able to help eliminate confusion, fear, and/or panic among their subordinates.
• They must faithfully execute any emergency duties and responsibilities assigned to them for the duration of the emergency.

Tenant Employees Emergency Duties and Responsibilities

All tenant employees must respond to official emergency instructions as if lives depend on it because lives do. The emergency plan and procedures were established to save lives and therefore require strict compliance in order to be effective.

Reporting Changes in Tenant Wardens and Back-ups

Tenant wardens are the appointed liaison between the Property Management Office and their respective organizations. Communication of any emergency instructions and information must never be interrupted due to the transfer or loss of this key individual.

If a tenant warden or backup is no longer able to perform his/her duties, or if a new tenant warden or backup is selected, the Property Management Office must be notified immediately. Please complete the Tenant Contact & Warden Information form and submit it to the Property Management Office by email at yvonne.hernandez@hines.com or by fax at 972-714-0499. A copy of the form is included in the appendix to this manual, and the form is also available electronically upon request.

Special effort must also be made to inform company employees about who they should look to for leadership during an emergency, especially when there are staffing or responsibility changes.

Required Number of Tenant Wardens

There must be at least two (2) tenant wardens per floor regardless of square feet occupied. The number of representatives required is determined by the amount of square footage in your leased space per floor, as follows:

Leased SqFt Per Floor	Required Number of Tenant Wardens
0-15,000 SqFt	Two (2) Wardens
15,001-22,500 SqFt	Three (3) Wardens
22,501-30,000 SqFt	Four (4) Wardens

Each additional 7,500 square feet or portion thereof will require an additional representative.